IT support & service
R3 team provide remote IT support as well as onsite problem-solving plans as well by customizing the existing plans as per your business requirements hence returning high productivity fir your business.
R3 IT solutions offers bundles of managed services and qualified best IT support services in Adelaide.
What we offer:
- Server and device management
- Safe offsite data storage
- 24/7 Helpdesk Assistant
- Telephone and voice services
- Cloud computing
With competitive, reliable monthly rates, We provide proactive IT support and project management services. Our subscription model allows the company to prepare for and schedule IT costs efficiently, saving you time and money in the long run.
Working with R3 IT Solutions, we will advise, direct, enforce, support, and monitor the IT projects constantly while ensuring that we are accountable for the services we deliver. Our proven get To Good and IT Roadmap services ensure that we have a strategy to get your organization to its destination while ensuring that all the normal IT Support Services that you can expect from an existing IT Support Company are available
Our support service includes:
IT service desk: Our IT service desk team is on hand to provide assistance where appropriate. Service is handled in a versatile and engaging, people-focused manner through the phone, customer portal, email, and live chat.
Account management: Taking time to build relationships is a vital ingredient to any successful partnership. Through R3 IT solutions client receives an Account Manager who will work closely to achieve the desired results and track the IT journey.
Clouds platform support: Supporting and maintaining the cloud infrastructure with our experienced team of software engineers and architects is key to keeping services running optimally and the lights on.
IT Roadmap: Planning is vital to ensure that we reach our desired destination and the same applies also to IT. Our IT Roadmap is built per customer and enables us to customize the path of quality improvement to allow our customers to grow and thrive.
Software support: When you enjoy working with software items such as those operating databases, spreadsheets, or multimedia, you should provide a service to help customers requiring technical fixes. You can concentrate on a specific form of software or program list, or you can provide a more generic service.
Comprehensive Monitoring: Monitoring the success and progress of the internal operations of a company is critical, and customers meet efforts at all levels. Improving quality management, organizing facilities, and logistics for businesses with production locations, and internal auditing are among the best approaches that IT can help conduct a more comprehensive oversight of a business' core operations.
24x7 support: It’s important that you get help when you need it. We understand in an always going world that you can need support during business hours. Our assistance plans are all available with 24/7 support and control of processes.
Our Motto is to bring our customer value. The value of carefully designing IT systems is clear in the ripple impact it has on how the infrastructure and internal operations of a company are carried out. R3 IT solutions always have your back.
Learn more about our IT support services. How we deal and what we charge? Give us a call we would love to discuss and know you better.
Give Us a Call To know More.